Money coming in is supposed to be simple. We know most of the reasons it’s not.

Traditional collection methods are overwhelming in today’s environment, with a never-ending cycle of paperwork, which often fail because of:

• Incapability of tracking underpayments and lost or denied claims; 50% of all claims are denied and 50% of denied claims are never collected.
• Inadequacy of internal controls and audit procedures
• Unproductive AR procedures; 2% of all paper claims are lost
• Inefficient software operating across multiple unconnected databases—allowing only partial viewing of information and process—all of which need constant costly upgrades and maintenance with each practice or regulatory change
• Staff lacking the tools to manage the 900,000 codes and procedures that change quarterly
• No end-to end transparency in the process
• Office unable to find or afford the skill sets to improve and manage these processes
• Technology that cannot change with the needs of the practice

Implement a System That Works

With Silk, we take ownership of collection and revenue management. We tie your revenue responsibility to our revenues, and we incorporate that model into managing your patient care workflow. We assign certified coders to help your workflow accurately reflect the quality of care you are providing with optimum reimbursement and contract rates allowed. We get the data collection right and correct revenue procedures at the source—fix once to bill correctly many times. We also track receivables daily, reducing collection time and getting more of your money faster.  We provide the tools and the expertise to get the entire process right.